Privacy Policy

Last updated: 2 April 2026

Summary: FishIQ collects only the information needed to provide you with a great fishing experience. We do not sell your personal data to third parties. We comply with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

1. Who we are

FishIQ ("we", "us", "our") is an Australian fishing intelligence platform operated as a sole trader business. Our platform is accessible at fishiqai-nqhyh4fy.manus.space and any associated mobile or web applications. For privacy enquiries, contact us at [email protected].

2. Information we collect

We collect the following categories of personal information:

CategoryExamplesPurpose
Account informationName, email address, profile photoCreating and managing your account
Catch log dataSpecies, weight, location, date, photosProviding catch tracking features
Location dataGPS coordinates (only when you use the map or log a catch)Showing nearby fishing spots and conditions
Usage dataPages visited, features used, session durationImproving the platform and fixing bugs
Payment informationBilling details processed by Stripe (we never store card numbers)Processing Premium subscriptions
CommunicationsMessages sent to our support teamResponding to your enquiries

3. How we use your information

We use your personal information to provide and improve the FishIQ platform, process payments, send you service notifications (such as password resets), respond to support requests, and comply with our legal obligations under Australian law. We do not use your personal information for automated decision-making that produces legal or similarly significant effects without your consent.

4. Sharing your information

We do not sell, rent, or trade your personal information. We share your information only in the following limited circumstances:

  • Service providers: Stripe (payment processing), Manus (hosting and authentication), and analytics providers — all bound by confidentiality agreements.
  • Legal requirements: If required by Australian law, court order, or to protect the safety of our users.
  • Public catch data: If you choose to make a catch log entry public, other users can see the species, location (rounded to the nearest suburb), and date. You control this setting.

5. Data retention

We retain your account information and catch log data for as long as your account is active, or for up to 3 years after account deletion to comply with Australian tax and record-keeping obligations. You may request deletion of your data at any time by emailing [email protected].

6. Security

We use industry-standard security measures including HTTPS encryption, secure session tokens, and access controls to protect your personal information. Payment data is handled entirely by Stripe and is never stored on our servers. No method of transmission over the internet is 100% secure; we encourage you to use a strong, unique password for your FishIQ account.

7. Your rights under Australian Privacy Law

Under the Australian Privacy Act 1988, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information (subject to legal retention requirements)
  • Opt out of direct marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. Cookies

We use essential cookies to keep you logged in and remember your preferences. We also use analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings. See our Cookie Policy for full details.

9. Children's privacy

FishIQ is designed for users of all ages, including young anglers. We do not knowingly collect sensitive personal information from children under 13 without verifiable parental consent. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by displaying a prominent notice on the platform. Continued use of FishIQ after changes take effect constitutes acceptance of the updated policy.

11. Contact us

For any privacy-related questions or complaints, contact us at [email protected]. We take all privacy concerns seriously and will respond within 30 days.